Pick the door and get a real answer
The form goes to sales. Support has its own address. The portal is where tickets, invoices and servers live once you have an account.
Plans, sizing and quotes, before you buy
Something you already run with us
Tickets, invoices and servers, once you have an account
Send us the details
The workload, the rough size and the currency you want to be invoiced in are enough for us to name a plan. Anything you send lands at [email protected] with your address as the reply-to.
Three things decide whether a plan fits
Size, price and what you can do with it once it is running. All three are published — ask and we will walk you through them against your own workload.
The right
size
9 plans are published, each carrying its own resource profile — CPU, memory, storage and transfer, whichever of them the service uses.
Ask usWhich plan matches the workload you describe
What changes on the invoice when you move up a size later
Which support level a plan carries — Standard
The real
price
Every plan carries a live price in GHS on monthly and annual terms, read from the same catalogue checkout charges against.
Ask usThe exact figure your first invoice will carry
Card payment through Paystack, or a bank transfer recorded against the invoice it settles
How wallet credit is applied to what you owe
The controls
you get
12 server operations run from the portal or the versioned REST API, and 4 of them sit behind a separate permission.
Ask usWho on your team may run the destructive operations
What the /api/v1 surface covers and how personal access tokens are issued
Browsing buckets and switching the CDN on or off without an S3 client
Answers you can have right now
Which address to write to, what happens to your message once you send it, and where every plan and price is already written down.
Use [email protected] for anything before you buy — which plan fits, what a configuration costs, whether we can do the thing you need. That is where the form on this page lands too. Once you are a customer, [email protected] reaches the support team.
No. This form and both addresses above are open to anyone. The ticket portal is the one place that needs an account: it sits behind signing in with a verified email address, plus your second factor if you have two-factor authentication switched on — which is what keeps someone else out of your servers and invoices.
It is emailed to our sales address with your own address set as the reply-to, so the answer arrives in your inbox rather than in a system you cannot see. Sending it does not create an account and does not add you to a mailing list — this site has no newsletter.
On the pricing page, in full. Every plan and every figure there is read from our catalogue as the page loads, in the currencies and billing terms we can actually invoice, so the number you see is the number checkout charges. If a question about a plan is quicker to ask than to look up, ask it here.
The quickest answer, and the quickest start
Ask first if you would rather — a question needs no account, and opening one costs nothing either.
GHS 125.00a month
The cheapest plan the catalogue is carrying todayThe form above emails sales, with your address as reply-to
No account needed to ask a question
With an account, support is a ticket in the portal
Standard support, written on the plans
Nothing is charged until you place an order. Sales reads [email protected]; support at [email protected] is for accounts that already exist.